We want to get your order to you as quickly as possible, and if we possibly can we aim to send it out on the day your order arrives with us. Our courier picks up at mid-day, so the earlier you can get your order to us the better the chance of it arriving the next day. In any case we always aim to send parcels out within 24 hours of receipt of the order so you can get them out on the shelves!
Orders are generally sent out by UPS or DPD on next day delivery, although there are some variations for remote areas and islands of the UK. Smaller parcels will go out by first class Royal Mail.
We pride ourselves on our accuracy at picking orders, but mistakes can happen! If they do, please let us know within 7 days of receipt of your order, so we can get it sorted out for you.